Skrill guide

How can I refer new customers to Skrill?

Hello guess, yes you can, new Skrill customers are automatically tracked to your Skrill account when they click your referral link and sign up.

London is calling…


Activate your Skrill Prepaid MasterCard® before midnight on Wednesday this week for your chance to win a Priceless weekend in London!

PLUS you’ll also be in with a chance to win our Maldives grand prize.

Enter Today

Paris, je t'aime
Another week, another chance to win! Simply activate your Skrill Prepaid MasterCard® for the chance to jet off to Paris or even the Maldives.


Our favourite places

The best place to people watch...
Sit outside and admire Parisian chic saunter past at L'Avenue Restaurant. Enjoy the delicious food at this secret favourite of the locals. - Helen Fox

The best place for a great view…
The Jardins du Trocadéro with the famous Warsaw fountains and great view of the Eiffel Tower is the perfect place to sit & while away the hours. - Sara Mault

The best place to dine…

You’ll enter Restaurant Quinte and know you’re in for a treat! Enjoy an authentic Parisian culinary experience in the luxurious 16th district. - Benoit Marche

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Activate now

Hi guys, maybe someone know what is the difference between balance and available balance?

Hi idlepick, your balance represents the total amount notionally available to you, assuming you have no current or outstanding transactions. Your Available balance represents the balance on your Skrill digital wallet less the sum of any Skrill Card authorisations that haven’t been settled yet.
Your available balance represents the maximum amount you can currently spend using your Skrill Card. Also remember that your account limits and the card limits also apply.

Hi idlepick, your balance represents the total amount notionally available to you, assuming you have no current or outstanding transactions. Your Available balance represents the balance on your Skrill digital wallet less the sum of any Skrill Card authorisations that haven’t been settled yet.
Your available balance represents the maximum amount you can currently spend using your Skrill Card. Also remember that your account limits and the card limits also apply.
Thanks BB, very helpful answer.

My eperiences with skrill not very good, I think it's the worst customer service with no resolution to over a 4 figure sum transferring from my account without authorization. They were notified without 24 hours and when they decide to do anything about it, they say the funds are out of there system so cannot recover or refund. Worst company I have ever known. I will never recommend them to anyone ever again and will not be using there unsafe service again.

Are you sure that it's skrill fault? Maybe recipient get money and cash out it?

Which e-wallet better, skrill or neteller?

Some likes neteller some skrill, both is good and safe.

I can't log in to skrill, the page gets stuck any one else got this problem?

I had some issues with login but i called skrill support and they fixed it. You can try it too

1) Bank withdrawals using secondary bank account are charged €5.50

(2) Please view the information below for a number of planned fee changes which may affect you.

Changes coming into effect on 31 August 2016

Withdrawals to Visa cards: €3.95

Changes coming into effect on 17 October 2016

User Inactive Fee: €2
Send Money Fee: 1.9%, cap €20
Upload Funds to NETELLER Fee: 3%
Bank Withdrawal Fee: €5.50
FX Fee: 3.99%

You can now use your Visa or MasterCard to send direct to bank accounts and mobile wallets in more than 20 countries – no need to deposit to your balance first.


and another news

We are making some changes to our terms and conditions which will come into effect on 14th December 2017. We want to take this opportunity to summarise the changes for you.

Skrill Account Fees

The following change shall apply to the Fees stated in the Skrill Account Terms of Use:

Send Money Fee will be reduced to 1.45%, with a minimum Send Money Fee of €0.50 (EUR) and no maximum fee

Skrill Prepaid Mastercard® Fees

The following change shall apply to the Fees stated in the Skrill Prepaid Mastercard Terms and Conditions:

The foreign exchange fee will be 3.99%

Your continued use of our services after 14th December 2017 will be taken as your acceptance of the above changes. Please get in contact with us should you need further information.