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How can I unsubscribe from e-mail notifications?
Join: 2008/01/22 Messages: 177
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pillpop Wrote:

How can I unsubscribe from e-mail notifications?


Go to bwin.com/en/account/settings/communication In there you can choose from a list of periodical e-mails/newsletters you would like to receive on a regular basis and which you do not wish to receive at all. After you change it it will take effect within 24 hours.
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Do I have to deposit money right after registration?
Join: 2015/01/05 Messages: 347
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jstbets Wrote:

Do I have to deposit money right after registration?


No, you don't. You can do deposit whenever you want.
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Hi all, I have to pay extra fees if I reopen the account or not?
Join: 2008/02/01 Messages: 395
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FOX Wrote:

Hi all, I have to pay extra fees if I reopen the account or not?


No, you haven't, no additional fees will be charged if you re-open your account.
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Can I have two accounts or more?
Join: 2015/01/31 Messages: 156
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idlepick Wrote:

Can I have two accounts or more?


No, yu can register only one account. Bwin is entitled to close the additional bwin account.
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Hello, can I change my personal question and answer?
Join: 2015/01/31 Messages: 156
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idlepick Wrote:

Hello, can I change my personal question and answer?


Yourself you can't, if you want to change it you need contact to bwin support.
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I have send my document to bwin for account verification and want to know who will have access to my documents?
Join: 2008/01/22 Messages: 177
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pillpop Wrote:

I have send my document to bwin for account verification and want to know who will have access to my documents?


Your document is safe on bwin, only employees working on your document verification have access to the data.
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Hello, how can I avoid the inactive account fee?
Join: 2008/02/01 Messages: 395
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FOX Wrote:

Hello, how can I avoid the inactive account fee?


Hello fox, the fee is only applied when your account has been inactive for a period of 12 months or more. The fee will become immediately inactive as soon as you use one of the many bwin products for real money stakes.
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What documents do I have to send to confirm my account?
Join: 2008/01/22 Messages: 177
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pillpop Wrote:

What documents do I have to send to confirm my account?


Hello pillpop if you want to confirm your account, you need to upload passport, national ID card or driving license.
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Why does bwin charge fees?
Join: 2014/12/29 Messages: 258 Thanks: 4
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eight Wrote:

Why does bwin charge fees?


Hello eight, the account admin fee is charged as permanently inactive customer accounts require considerable organizational efforts.
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Hi, I got married. How can I update my bwin account?
Join: 2008/02/01 Messages: 395
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FOX Wrote:

Hi, I got married. How can I update my bwin account?


Hello fox, it's ok, just send your first and surname, your residential address, your date of birth and the e-mail address listed in your bwin account together with a copy of your marriage certificate to our customer support team by e-mail or by fax.
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