account problem

Hello. I tried to register an account. I was refused. I remember I registered account on partypoker before with an old email and never played real money there. I don't remember that email and probably will never remember password from it. I want to register new account with rakeback. I contacted support but they just sad that they were not able to retrieve any account with my NEW email, but nothing about situation.

How they know that I registered account on partypoker? By checking IP address?

Hello try to open a new email address. Contact the support again. party poker support are just lazy ask them again and again. (I had the same problem many years ago)

Hello try to open a new email address. Contact the support again. party poker support are just lazy ask them again and again. (I had the same problem many years ago)

I'm sorry, but I didn't understand your answer. They check any account contacts with partypoker by email I gave them the statement, right? If they don't have this email in database they can't help(because i gave them that email to basically recieve answer)? So, I don't have my OLD email, but partypoker system all the same denies NEW account registration with different email. By the way, I remembered that I have changed Internet provider so IP adress is new. So how they know that I already have an account?

Sorry for long post and stupid questions 😄

I contact admin he will help you!

Just tried another time. Now they responded that they no longer accept players from my country 😄

Sorry to hear that, they should have informed you right away though.

Where you from by the way?

Just tried another time. Now they responded that they no longer accept players from my country 😄